Support Knowledge Base

Welcome. Here you’ll find the types of support we can provide that are Knowledge Based.

 

Getting Started

  • Unboxing & Setup: Step-by-step support to get started in just an hour.
  • Account Creation: How to register and activate your product.
  • First-Time Use: Tips for smooth setup and initial performance.

 

Troubleshooting

       -  Common Issues & Fixes

  • Product not turning on → Check power source and reset.
  • Unexpected performance issues → Update firmware (link).
  • Connectivity issues → Reset network settings (link).

 

Account & Billing

  • Updating payment details
  • Managing subscriptions
  • Cancelling or upgrading

 

Need anything else?

Our support team is available:
Email: contact@aamarcloud.com
Phone: +880189-6057-933